Customer Testimonials

Mr. Duncan took really good care of me. He always treats me with care when I come into the facility. He is very knowledgeable, forthcoming and just an overall spectacular associate. Everybody else is horrible. He is the only one that has gotten my car washed since the remodel. He is the only person in this whole establishment that makes getting your car service worth it. Please go to Steve Duncan! You will not regret it

Excellent service

Great customer service and care!

I was assisted a minute after my arrival. The facility was clean, but, a little cool. I was hoping to have coffee while I waited but the machine wasn’t working. I went in for an oil change and was expecting a refill on the windshield wiper fluid, it did not happen. After being there for 2 hours I did not feel like going back. Not really complaining just speaking to my experience for my visit.

Levi and Scotty are great salesmen the process for getting my new car went really well thanks to them soo much!!!

Professional, attentive and clean waiting area.

I just purchased a Honda Pilot for this dealership. The deal was completely completed over the phone and email—very seamless! The sales manager, Cameron Curry was very kind and handled the deal—he came up with a price that was competitive with other dealerships as well. The sales associate, Max that handled everything when I came to purchase my car was great as well! He even called me a few days later to ask how I was liking my new Pilot. I would definitely return to this dealership for another vehicle in the future.

I’m thankful for Steve, in service, because he always take care of my servicing my daughter’s car.

Great service experience. Thorough review of the work performed and was to my satisfaction!

Excellent service.

My service tec was Mr. Duncan. I shared with him that I had an appointment for 3:30. However, I had missed the appointment because I flew in from New York and my flight was delayed....I was scheduled to land at 2:30. When I landed, I contacted Honda Service, and told them I flew in and my flight was delayed but I still needed to get my car serviced because my maintenance due soon light was on and I needed to go to SC to be with my niece because her dad died suddenly. Well, the tech still insisted on a Monday ... Read More

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Google - Sep 26, 2026

My service tec was Mr. Duncan. I shared with him that I had an appointment for 3:30. However, I had missed the appointment because I flew in from New York and my flight was delayed....I was scheduled to land at 2:30. When I landed, I contacted Honda Service, and told them I flew in and my flight was delayed but I still needed to get my car serviced because my maintenance due soon light was on and I needed to go to SC to be with my niece because her dad died suddenly. Well, the tech still insisted on a Monday appointment. Once my driver drove me home from the airport, I then took the luggage from her vehicle and placed it in my vehicle without even going in the house. I drove directly to Honda service because as I told the customer service representative, Honda has been servicing my car forever. When I arrived at Honda Service, I told them I needed to speak to someone that knew about grace and mercy. There were to persons, but Mr. Dunkin stepped up and asked if he could help. I told him I made an appointment while in New York for 3:30. My arrival from New York was 2:30, but my light was delayed. I shared that I immediately put my luggage in my vehicle when I arrived home without putting them in my home and drove directly to the honda service because I was then going to SC because my niece dad died. I also shared with him that I had just returned from NY from my nephew's mom memorial. Mr. Dunkin said I will take care of you. He spoke to a tech in the back and came back and said we will fit you in as he realized my luggage was still in my vehicle. Thank you Mr. Dunkin very much. Thank you for your caring and understanding. Thank you for your exceptional customer service. I will be driving home with much ease. Also, Mr. Dunkin also washed my car personally. Thank you! Honda should have you teaching customer service. May God continue to bless you.

Great experience with Adrian! He made car shopping and financing easy and laid back. No high pressure sales here, just finding the vehicle you love and moving forward. Thank you so much, Adrian!

Was informed all the the time,got a ride home and informed when it was ready

I brought my car in for inspection and oil change. Cody got the paperwork together and got everything done I needed.

First visit after the new facility was complete. Once I left the dealership, I was 10 mins out and was called to say that a cap was not replaced under my hood. So I returned. A few days later, we experienced days of rain. I had to go to my child's school for medical reasons and turned on my wipers to find that my wiper had been removed by the dealership and not replaced. This is very poor service! Why would I want to return?

Great service and fair price.

Great job

I want to give a huge thanks to Kevin B. and Nelson for helping me buy my new car. Everything went so smooth, I couldn't believe it. Greensboro Honda is my new favorite place to get all my car needs handled. Thanks for all you've done.

Scotty and Levi were absolutely great to work with! They were both kind, professional, and helpful throughout the entire process. Scotty really took the time to understand my situation and helped me find the perfect vehicle for me, while Levi worked with me in financing to get a monthly payment that fit comfortably within my budget. I truly appreciate how smooth and positive they made the entire experience. I’m loving my new vehicle and would definitely recommend Scotty and Levi to anyone looking for a vehicle!

Very fast service at a great price. Telano is the best

Communication was professional and timely. I received texts and videos keeping me informed regarding the status of the part arriving and the work being done

Great service from Honda! Micah did an excellent job helping me with my service and made the whole experience easy and stress-free. Very professional and friendly. Highly recommend Micah and the Honda service team!

Service was great!

Brandon was the best! He made purchasing my CR-V such a smooth and easy process. He was very professional, helpful, and made everything stress-free. I highly recommend him! He also speaks Spanish, which was a great plus!

Worked with Brandon. He was amazing!

They all are nice in the service department but Delrus in particular is the only one I prefer just because he was the first to service me and he has great customer service

I've been here a few times to get my oil changed and tires rotated. The staff is always nice! I love the specials they have. The last young man who helped me was really nice. I wanted to mention his name in my review but sadly I have forgotten his name. It doesn't take them long to get the job done. It's probably the best service center in comparison to some of the others I've been to. They seem to really respect what having an appointment means. So far so good for me! They have good ... Read More

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Google - Sep 21, 2026

I've been here a few times to get my oil changed and tires rotated. The staff is always nice! I love the specials they have. The last young man who helped me was really nice. I wanted to mention his name in my review but sadly I have forgotten his name. It doesn't take them long to get the job done. It's probably the best service center in comparison to some of the others I've been to. They seem to really respect what having an appointment means. So far so good for me! They have good coffee too! I highly recommend and I will return! Thank you all for the great service and getting me in and out!!

I am still waiting to hear the repair results from Endurance who was talking to Honda.

Derrick is always professional, courteous and keeps me informed, I don't want any other service writer.

Great experience. I had tire issues and the gentleman gave me an excellent recommendation that save me time and money.

Erick was great! He was willing to listen and worked to accommodate our needs. Very pleasant and knowledgeable. If he couldn’t answer something, he researched to find the correct answers. Always prompt to get back to us. Overall our experience with Flow and Erick was exceptional.

This was the first time I have been since it has been Greensboro Honda. The staff was very helpful and accommodating. I had recall work done. The technician provided a video and explained everything that needed to be done and what he did do on the car.

9/16/2026 - Once again, Greensboro Honda provided a great service experience. This was the first service event for the 2026 Odyssey that I purchased from Greensboro Honda last November. Although this was just a visit for routine maintenance, service advisor Maggie handled the event with expertise, and the technician completed the work within the time estimate. All service for my two previous Odysseys has been performed at Greensboro (previously Crown) Honda to my total satisfaction in every visit.

Fast, efficient, and reliable service.

Went in for a software update. Everyone was nice and friendly. Everything went smoothly

Thanks to Delrus for staying on top of my repair needs.

I recently had the timing belt replaced on my Honda by a mechanic I found through Facebook Marketplace, but unfortunately, the job was not done correctly and I ended up having to bring the vehicle to Greensboro Honda. I honestly wish I had brought it here in the first place. Derrick took great care of me throughout the process. He was professional, helpful, and kept me well informed about what was going on with my vehicle. I really appreciated the communication and the way everything was handled. After this experience, I’ve decided that from now on, I’ll be ... Read More

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Google - Sep 18, 2026

I recently had the timing belt replaced on my Honda by a mechanic I found through Facebook Marketplace, but unfortunately, the job was not done correctly and I ended up having to bring the vehicle to Greensboro Honda. I honestly wish I had brought it here in the first place. Derrick took great care of me throughout the process. He was professional, helpful, and kept me well informed about what was going on with my vehicle. I really appreciated the communication and the way everything was handled. After this experience, I’ve decided that from now on, I’ll be bringing my Honda here for all major maintenance and repairs. Thank you, Derrick and Greensboro Honda, for the great service!

Fast and courteous service with a very comfortable waiting area. Impressed with the check in process and vehicle inspection report provided. 100% recommend!

Visit was for a recall so no price involved.

Greensboro Honda always does a great job in the service ! Friendly staff each and every time I have been.

Had an appointment at 12, got there at 11:45. Waited about 10 minutes while several employees stood around talking. Told the service guy I needed an inspection and oil change. To the waiting room I go. Two hours later got a message my tires didn’t pass inspection. Went to the guy helping me and asked how long would it take for putting tires on. He said about 45 minutes. This is 2:00, at 3:15 I went to see if the car is ready. It was, 3 1/2 hours later I was finally able to leave. I bought the 2021 Honka CRV new from them and always had it ... Read More

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Google - Sep 16, 2026

Had an appointment at 12, got there at 11:45. Waited about 10 minutes while several employees stood around talking. Told the service guy I needed an inspection and oil change. To the waiting room I go. Two hours later got a message my tires didn’t pass inspection. Went to the guy helping me and asked how long would it take for putting tires on. He said about 45 minutes. This is 2:00, at 3:15 I went to see if the car is ready. It was, 3 1/2 hours later I was finally able to leave. I bought the 2021 Honka CRV new from them and always had it serviced there. Tires, a whole new experience. I have 80k miles on the car and this is the second set of tires I’ve put on it. The original tires that came on it, second set in 2024 and this set in 2026. So, three complete sets of tires in 5 years. I average 16k miles a year and the tires average 26k a year. Maybe im old but I can remember getting a lot more mileage out of a set of tires. Both sets I’ve bought have been almost $1,000. I’m not going back to Honda for anymore service. 3 1/2 hours with an appointment and &1,196 for inspection, oil change and tires is a bit much. Sorry for the long post but I have to get this off my mind.

Best Service Center in the Triad Area hands down….

Really an awesome dealership, just a smooth experience from start to finish. Love the new look!

Excellent jobs

Our service tech, Mark, was very helpful and addressed all the issues with our car very efficiently.

Very nice service reps. Very helpful! Amazing new facility.

Great Experience, in and out before estimate time. Thx

We purchased a car from this dealership on July 6th. At the time of the purchase, everything went smoothly, and everyone was very nice and helpful. I guess when they want you to buy a car from them, the customer service can be excellent. Unfortunately, that experience changed completely after the sale. It has now been over two months, and we are still waiting for our tags. We have called several times to get an update, including again today. Each time, we leave our phone number and ask someone to call us back, but we rarely hear anything. Today, I ... Read More

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Google - Sep 14, 2026

We purchased a car from this dealership on July 6th. At the time of the purchase, everything went smoothly, and everyone was very nice and helpful. I guess when they want you to buy a car from them, the customer service can be excellent. Unfortunately, that experience changed completely after the sale. It has now been over two months, and we are still waiting for our tags. We have called several times to get an update, including again today. Each time, we leave our phone number and ask someone to call us back, but we rarely hear anything. Today, I spoke with someone who told me he was going to check with someone “upstairs” about the situation. He then hung up, and once again, we received no call back or update. We are extremely unhappy with the customer service we have received after purchasing the vehicle. Buying a car shouldn't be considered the end of the dealership's responsibility. Customers deserve communication and follow-through from the beginning of the purchase all the way through the completion of the paperwork and delivery of the tags. I guess you really find out how good a dealership is by how they treat you after they have your money.

The experience was fine and I was able to get an appointment quickly. I believe service advisors are encouraged to upsell services (some that Honda does not recommend) which was the opinion an independent shop I also use. That shop specializes in Honda service. I would be glad to see them cut back on the upselling.

My adviser Steve was kind, efficient, and helpful.

Great and friendly service!!!! i love the price!!! i will be returning for another oil change and i highly recommend them

A1 Service, Oil Change, and 50K mile service was excellent. Free car wash too! Highly recommend.

The work on my car is always done with care. My service advisor Delrus is very professional and keeps me informed about my car. Zack Smoak is always around with a warm smile. Love you guys.

Drew did excellent job handling everything for me. Oil change was an excellent price. Other services were a little pricier than expected, but great customer service.

Telano made everything flow smoothly. My appointment was late morning and I was home by early afternoon!

I had a great experience at Greensboro Honda! I was able to make a same-day appointment for an oil change, and the entire process was quick and easy. I was in and out in less than an hour, which I really appreciated. Everyone was friendly, professional, and made the experience stress-free. I’ll definitely be back for my future service needs!

Just purchased a 26’ Odyssey EX-L. Went in for a test drive and just loved my experience in the vehicle. Amy was able to answer all my questions, help me get the deal I wanted, and was not pushy at all. She took the time to show me all the features and options as well as compare the different trims for me. She ended up getting me in the Modern Steel Metallic gray with the gray leather interior and I could not be happier. Highly recommend asking for Amy!

Micah's service was exceptional.

Was provided updated software service in a timely manner at no cost.

I had a great experience getting my Honda serviced today. My service advisor, T, was extremely helpful, professional, and kind. He took the time to explain exactly what my vehicle needed, answered my questions, and made sure I understood everything before any work was done. He also let me know about the available service specials, which I really appreciated. What stood out most was that I never felt pressured into getting services I didn’t need. T made me feel comfortable and confident about what was being done to my vehicle. The entire experience was pleasant from beginning to end, ... Read More

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Google - Sep 10, 2026

I had a great experience getting my Honda serviced today. My service advisor, T, was extremely helpful, professional, and kind. He took the time to explain exactly what my vehicle needed, answered my questions, and made sure I understood everything before any work was done. He also let me know about the available service specials, which I really appreciated. What stood out most was that I never felt pressured into getting services I didn’t need. T made me feel comfortable and confident about what was being done to my vehicle. The entire experience was pleasant from beginning to end, and the final cost was very reasonable. Thank you, T, for providing such excellent customer service. I truly appreciate it and will definitely return for future service.

Great service as alway

Service was excellent and the agent was awesome.